Inspiring Customer Loyalty and Love

Every business wants loyal customers for a number of reasons. From a return on investment perspective, it can cost a company five times more to acquire new customers than satisfying and retaining current ones. Businesses may use a number of metrics to measure customer loyalty, but retention rate remains one of the most critical measures of loyalty




Related posts


Smart Appliances to Create a Customer Service "Circle of Love"


Smart Appliances to Create a Customer Service "Circle of Love"

Salesforce CEO Marc Benioff has strong opinions about the future of technology, and he's not afraid to express them.


10 Ways to Use Social Media to Skyrocket Your Customer Loyalty


10 Ways to Use Social Media to Skyrocket Your Customer Loyalty

The best startups have a customer loyalty strategy – after all, it’s a lot easier and cheaper to keep happy customers than it is to recruit new ones. Every weapon at your disposal has to be used in the war for brand awareness and customer loyalty.


How To Create Loyalty Programs Consumers Will Actually Get Excited About


How To Create Loyalty Programs Consumers Will Actually Get Excited About

Consumers can smell empty rewards points a mile away. Here's how to do loyalty programs that will actually spread some delight.

Leave a comment