Posted by in Loyalty Management

How To Create Loyalty Programs Consumers Will Actually Get Excited About

How To Create Loyalty Programs Consumers Will Actually Get Excited About

Consumers can smell empty rewards points a mile away. Here’s how to do loyalty programs that will actually spread some delight.



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Loyalty Management

Aimia Inc (TSE:AIM) Receives Average Rating of "Hold" from Analysts


Aimia Inc (TSE:AIM) Receives Average Rating of "Hold" from Analysts

Aimia is engaged in loyalty management . The Company, through its subsidiaries, operates in three regional business segments: Canada, the United ...

Loyalty Management

Smart Appliances to Create a Customer Service "Circle of Love"


Smart Appliances to Create a Customer Service "Circle of Love"

Salesforce CEO Marc Benioff has strong opinions about the future of technology, and he's not afraid to express them.

17 Statistics That Show Social Media is the Future of Customer Service
Loyalty Management

17 Statistics That Show Social Media is the Future of Customer Service


17 Statistics That Show Social Media is the Future of Customer Service

Millions of people are taking service issues to social media channels as their preferred communication route. These questions and complaints are public, and the only real question for businesses is how - not if - they will respond. Listening is no longer an end, but rather a means to evaluating where you need to engage

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