How loyalty cards are moving from your wallets to smartphones

How loyalty cards are moving from your wallets to smartphones

Brendan Ng isn’t a big fan of paper. The general manager of Vancouver-based Malay restaurant chain Freshbowl used to give out stamp cards to customers to reward repeat visits with a free meal. “We had regulars complaining their wallet was full of stamp cards from every different place,” he said.




Related posts


The Art of Customer Loyalty: How to Build A Company Customers Love


The Art of Customer Loyalty: How to Build A Company Customers Love

Studies have shown that it costs 6 to 7 times more to acquire a new customer than keep an old one, outpacing your competition depends upon having a loyal tribe of happy customers. This guide will look at how the most beloved brands are able to instill the kind of legendary loyalty that keeps them ahead of the pack. You’ll walk away understanding why customer loyalty is important, what you can do to increase loyalty with new and existing customers, and how to create measurable systems to track your service efforts

17 Statistics That Show Social Media is the Future of Customer Service

17 Statistics That Show Social Media is the Future of Customer Service


17 Statistics That Show Social Media is the Future of Customer Service

Millions of people are taking service issues to social media channels as their preferred communication route. These questions and complaints are public, and the only real question for businesses is how - not if - they will respond. Listening is no longer an end, but rather a means to evaluating where you need to engage


Aimia Inc (TSE:AIM) Receives Average Rating of "Hold" from Analysts


Aimia Inc (TSE:AIM) Receives Average Rating of "Hold" from Analysts

Aimia is engaged in loyalty management . The Company, through its subsidiaries, operates in three regional business segments: Canada, the United ...

Leave a comment