10 Ways to Use Social Media to Skyrocket Your Customer Loyalty

10 Ways to Use Social Media to Skyrocket Your Customer Loyalty

The best startups have a customer loyalty strategy – after all, it’s a lot easier and cheaper to keep happy customers than it is to recruit new ones. Every weapon at your disposal has to be used in the war for brand awareness and customer loyalty.




Related posts

The History of the Call Center And How Customer Service Got So Annoying

The History of the Call Center And How Customer Service Got So Annoying


The History of the Call Center And How Customer Service Got So Annoying

Customer support is a big frustration of the public. We want to be treated well, we want the human on the other end of the line to correctly pronounce our name, we want them to be friendly even when we're not, and (most importantly) we want our problem solved.

How Social Media Is Turning Customer Care Upside-Down – and Making It Strategic Again

How Social Media Is Turning Customer Care Upside-Down – and Making It Strategic Again


How Social Media Is Turning Customer Care Upside-Down – and Making It Strategic Again

Social media connecting peopleNot too long ago, customer care—the proverbial contact center—was regarded as a necessity. It was corporate overhead; operational in nature, something that fulfilled a customer-facing function, much like express lane checkers at a grocery store or tellers at a bank. Move ‘em in, move ‘em out, keep ‘em happy.

How a Loyalty Program can Boost Revenue

How a Loyalty Program can Boost Revenue


How a Loyalty Program can Boost Revenue

This is why loyalty programs that give away free miles, points, or credits are often so successful. According to statistics from Access Development, ...

Leave a comment