Why Online Shopping Is A Nightmare For Retailers
Every major retailer is investing heavily in e-commerce and many are closing physical stores as more and more consumers shop online.
It might sound like a money-saving move to shift more business online.
But due to shipping and packaging costs, as well as higher rates of returns, some retailers end up losing money online – xosts can run as high as 25% of sales for retailers that outsource their e-commerce operations.
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