Posted April 17, 2015 in Loyalty Management
Salesforce CEO Marc Benioff has strong opinions about the future of technology, and he's not afraid to express them.
This is why loyalty programs that give away free miles, points, or credits are often so successful. According to statistics from Access Development, ...
Customer support is a big frustration of the public. We want to be treated well, we want the human on the other end of the line to correctly pronounce our name, we want them to be friendly even when we're not, and (most importantly) we want our problem solved.